MED3OOO Connect ASP Technology - TeleVox Communications
TeleVox Doctor-Patient Communications delivered by MED3OOO and integrated with MED3OOO IQ™ Data Warehouse
Empowers healthcare facilities to communicate with each of their patients in a reliable, secure and cost-effective manner utilizing a perfect mix of technology and personal care.
HouseCalls™ automatically delivers appointment notifications; recall notices, medication reminders, pre-visit instructions, birthday greetings and more. Allows patients to confirm receipt of messages and provides detailed reporting for practice documentation.
- Fewer broken appointments
- Greater practice revenues
- Improved patient compliance
- Stronger patient relations
- Reduced front office workload
- Increased efficiency
- Integrated with +MEDIC Vision® Practice Management System
LabCalls® enables patients to obtain test results at their convenience. With a touch-tone phone or an Internet connection, patients can call or login to the LabCalls® system 24/7 to inquire about personal test results. Maintains confidentiality with unique PINs.
- Assigns messages to patient records by PC (“drag and drop”) or phone (via prompts)
- Extensive library of standard or “value-specific” messages
- Archives all test result messages, allowing easy retrieval
- Extensive reporting documents all system activity
- Daily reports sent via fax or email
- Integrated with Allscripts Vision® Practice Management System
When integrated with MED3OOO IQ™ Data Warehouse, it enables medical practices to capture full value from the communication system by delivering clear, concise operational and tracking reports. The IQ reports enable practice leaders to drill down into the data to identify actionable growth strategies and solutions to problems. These reports provide critical dtat to help practice communicate with patients in a secure method.
Combining the TeleVox Doctor-Patient Communications and the MED3OOO MED3OOO IQ™ Data Warehouse provides users with a full-spectrum of data to improve and better manage patient communications.
