MED3OOO/Connect Proactive Patient Outreach

MED3OOO/Connect Proactive Patient Outreach is provided on an affordable monthly per provider subscription basis.  As an Application Service Provider (ASP) model, clients access the service through a simple and secure Internet interface.  There is nothing to buy at the practice level and the impact on the practice IT staff is minimal.

The MED3OOO/Connect Automated Appointment Confirmation features allow your office to:

  • Automatically queue and confirm appointments pulled from your practice management system's appointment schedules
  • Configure calling times and schedules best suited to your patient demographics
  • Customize notification scripts that are specific to your practice, physicians and schedules
  • Capture appointment status from patients to identify confirmed appointments, cancellations and re-schedule needs
  • Leave a reminder message on home answering machine if necessary

Benefits of MED3OOO/Connect

  • Increase compliance and improve outcomes
  • Improved communications with patients impacting progress and compliance with treatment plans
  • Virtually no physician disruption or training is needed since the service operates invisibly in the background producing high physician adoption
  • Limited impact on office workflow
  • Demand on IT systems is minimal – MED3OOO/Connect works with existing PM system resources to define data fields and provide needed technical support
  • Automates Appointment Confirmations
  • Minimizes No Shows
  • Delivers Care Management Recalls
  • Measures and drives quality improvement for pay-for-performance initiatives
  • CMS approved registry for PQRI
 
 
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