Case Studies - Client Success Stories
MED3OOO’s operations and technology resources are focused on providing physicians and physician networks advanced outcomes. Our tools and services are developed to increase revenue, streamline operations, and most importantly, improve patient care. Here is a sampling of our success with physician groups.
Toledo Clinic
MED3OOO InteGreat EHR users, Toledo Clinic in Toledo, OH attribute their successful EHR adoption to their IT and clinical staff's willingness to embrace healthcare IT early on. Read about the benefits that Toledo Clinic has seen in delivering better patient care since adopting InteGreat EHR.
Toledo Clinic Case Study
PriMed, LLC
MED3OOO has partnered with PriMed, LLC, providing full practice management and revenue cycle management services, as well as ASP technology, since the practice was founded in 1996. We have helped the group grow from a 35-physician primary care practice to a multi-specialty practice with 55 physicians and 13 mid-level providers.
One of the practices within PriMed is managed by Dr. DoRosario, a founding member of PriMed and its current Medical Director. Dr. DoRosario runs a busy, efficient, well-managed practice. His office, consisting of five physicians and four auxiliary providers, averages over 145 patient encounters every day. The nurses and administrative staff are constantly "on the go" to keep up with the busy clinical schedule. With his practice running at capacity, Dr. DoRosario was not looking to increase the number of patients seen. He was, however, looking to increase the efficiency and effectiveness of the staff in handling certain clinical tasks. In particular, he saw an opportunity to reduce the considerable time spent handling prescription drug refills. Click here to read the case study:
PriMed Case Study
EPN Physicians Network
A group of physicians in Erie, PA, decided to form a large network in the medical community to provide convenient and quality care without being owned by a local hospital. Erie Physicians Network (EPN) contracted with MED3OOO for practice management and ASP technology. Click here to read the case study:
EPN Case Study
SeaView IPA
SeaView IPA (SVIPA) in Ventura County, CA, is a group of local independent physicians who wanted to have a voice in the delivery of managed care. As an IPA, the network contracts with health plans and providers to deliver health care to its enrollees. The physicians on the IPA’s Board of Directors have been committed to providing quality patient care combined with cost effective health care management. They were looking for a highly professional IPA management company to ensure administrative efficiency and effectiveness, while helping them improve clinical, operational, and financial outcomes with technology and improvement resources. SeaView turned to MED3OOO to take over the management operations of the IPA. MED3OOO's expertise in management and technology has given the IPA the opportunity to operate more efficiently, achieving high patient satisfaction and quality and financial outcomes. Click here to read the case study:
SeaView IPA Case Study
Christie Clinic
Founded in 1929, Christie Clinic is one of Illinois' largest physician-owned, multi-specialty group medical practices with offices in eight locations. Christie Clinic currently is staffed by more than 80 physicians in approximately 35 specialties. With the addition of audiologists, physical therapists, sports trainers, nurse practitioners, and physician assistants, more than 110 healthcare professionals provide direct patient care. The main facility operates a lab and a full-service pharmacy. In May 2002, Christie Clinic implemented the InteGreat EHR solution and made patient information readily accessible from every clinic location. With the InteGreat EHR, Christie Clinic’s overall efficiency and cost savings are on a steep uphill climb. The clinic is experiencing savings of over $500,000 per year in just medical records staff cuts alone, according to William Lane, Christie Clinic’s Director of Information Systems. Since implementing the InteGreat EHR, the clinic is running with the same number of physicians, but there is an overall reduction of 86 FTEs, including 20 in the medical records departments. At one location, nursing staff was reduced from 7 nurses to 3.5 nurses in Family Practice, while Internal Medicine added two physicians without hiring additional staff. The EHR supported major changes in reorganization and workflow, which contributed to these labor and cost savings, says Lane.
For more information on InteGreat EHR, click here.
Olmsted Medical Center
Olmsted Medical Center (OMC) is an integrated, not-for-profit, medical services organization with one multi-specialty clinic, 10 primary care clinics, and a 70-bed community hospital operating in southeastern Minnesota with nearly 1,000 employees, handling 450,000 patients per year. OMC with 100 percent clinical staff utilization at the initial rollout revealed a dramatic 95 percent reduction in daily chart pulls, reduced by 60+ percent, and same-day claims processes have contributed to a 20 percent reduction in accounts receivable, and nursing staff experienced a 60+ percent reduction in time spent on non-clinician support activities. Nurses now have more time for “nursing,” rather than attending to paper/clerical work. Their job satisfaction has increased because they can help patients and answer their questions on the first call, rather than playing phone tag to call patients with answers. This has resulted in increased patient satisfaction and enhanced patient flow. With the InteGreat's EHR in place, OMC was able to launch a nurse call line without increasing the overall number of nursing staff by reassigning 2.5 full-time nurses and one clerk. This service allows patients to call nurses directly for advice, to discuss symptoms, renew prescriptions, and more. The InteGreat EHR provides nurses with immediate access to patient records.
