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Company << News & Events << Newsletters << MED3000 Clinical Newsletter - August 2008

MED3000 Clinical Newsletter - August 2008

 
Newsletter for Physicians and Clinical Staff                                             August 2008 Edition
“'How Doctors Think' and the Electronic Health Record"
by Jay Anders, M.D., MED3OOO Chief Medical Information Officer
 

I recently read a very interesting book entitled "How Doctors Think", by Dr. Jerome Groopman.  He is a staff writer for The New Yorker and Chief of Experimental Medicine at Beth Israel Deaconess Medical Center.  His book is an intriguing look at how we physicians go through our day diagnosing and treating patients, and the thought process that accompanies it.  As a medical student at the University of Illinois, we had very traditional training in the basic medical sciences, clinical rotations, and sub-specialty electives.  But as I progressed through the pages, I asked myself, "How did I learn to think?"

 

The book brought back memories of a clinical case I was involved with several years ago.  Mr. Jones, not his real name, came into my office feeling lethargic and tired.  He was a 51 year old gentleman who worked in the automotive industry as a mechanic.  He stated he had sleep difficulties, loss of appetite, and just a general sense of malaise every day.  He was attended by two of my colleagues in our group practice, and according to his medical record, had a pretty thorough work-up.  He had all the basic tests including a CBC, complete thyroid panel, complete blood chemistries, and several tests checking him for such things as Sjogren's syndrome and lupus erythematosus. He also had a complete cardiac work-up because at one of his previous visits, he complained of mild chest pain. Every physician had seen him and done a thorough history and physical exam. None of my colleagues was able to figure out why Mr. Jones was tired.

 

He sat in the exam room across from me, looking like a well nourished healthy 51-year-old that really shouldn't be experiencing fatigue. He’d already had every test that I could conceive of running. All of his testing to date was absolutely normal. So I sat there thinking, what am I going to do with Mr. Jones? As he related his history of fatigue, I started combing through the 3 inches of paper stored in his chart. I discovered that approximately 5 years ago, one of our family practice physicians noted that Mr. Jones took vitamins. When I reviewed his medication list, no vitamins were listed. So I asked, "Mr. Jones do you still take vitamins?” The answer was pretty straightforward, "Oh yeah doc, I take a lot of vitamins". He’d started taking vitamins and supplements for the very reason he was seeing me in the office, “fatigue”.  He also had the peculiar idea that if one vitamin was good, two would be better, three might cure my problems, four would give me some pep… you get the picture.

 

To make a very long story short, Mr. Jones was taking over 120 different types of vitamins and supplements every day. He brought them all in during his second office visit. They filled 3 grocery sacks. I had my office assistant step in the room and take an inventory of this astonishing group of over-the-counter products.  I took this list back to my office and ran it through a drug interaction program, just to see what I would get.  You can imagine my surprise when my computer spit out 12 pages of possible interactions.

 

Mr. Jones and I started down the path of eliminating the supplements. At the end of 3 months, I had him down to one multivitamin per day, and he felt great. I've often wondered what that encounter would have been like had I not stumbled upon the fact that he had been taking vitamins in a prior note.

 

Now, back to Dr. Groopman’s book. Physicians begin sizing up the patient's problems as soon as they enter the room. They quickly start formulating a differential diagnoses, thinking of what blood tests they are going to order, what part of the physical exam they are going to target, what historical questions they need to ask, and probably, depending on the time of day, what they are going to eat for lunch. Sometimes they miss, or just don’t think about some of the possibilities.

 

One of the great tools we have at our disposal today is an electronic health record. It provides a complete, easy to search, medical record where things such as medication lists that contain vitamins can be easily found. Thus, clinical decisions can be made more timely and accurately.  I wonder how much time, money and aggravation we could have saved Mr. Jones if my old group had an EHR? Today they do, and Mr. Jones’ discontinued list of vitamins and supplements now resides in a place that can be easily found.

 

P.S. It would have that interaction checking real-time, and gave me a warning to boot!! 

 

Click here for a printed version: Clinical Newsletter August 2008

 

The Clinical Advisory is a clinical publication from MED3OOO dedicated to informing physicians and clinical staff about tools and information to improve the quality of patient care.

Corporate Headquarters: MED3OOO, Inc., 680 Andersen Drive, Foster Plaza 10, Pittsburgh PA 15220. For more information on our clinical initiatives visit www.MED3000.com or contact Geoff Coleman at Geoff_Coleman@MED3000.com or 1-888-811-2411.
 
 
 
 
 
 
 
 
 

 Meeting the Needs of Our Patients

Ask U.S. consumers about their satisfaction with the existing healthcare system, and up to 82 percent say major fixes or even a complete overhaul are overdue. So states a new survey released this month by The Commonwealth Fund, a private foundation which supports independent research on health policy reform and a high performance health system. The survey of just over 1000 adults was conducted by Harris Interactive in May 2008. “It is clear that our system isn’t giving Americans the healthcare they need and deserve,” said Commonwealth Fund President Karen Davis. The biggest problems identified by participants include:

 

Access to healthcare. 73% of those surveyed had a difficult time getting timely doctors’ appointments, phone advice, or after-hours care without going to the Emergency Room.

Poorly coordinated medical care. 47% reported poor communication receiving test results from their doctors’ offices, important medical information was not shared between doctors and nurses, and bad communication between primary care doctors and specialists.

Inefficient care. 1 in 3 adults stated their doctors ordered a test or treatment that had already been done, or recommended unnecessary treatment or care in the past two years.

The need for a more cohesive system.

  9 out of 10 surveyed believe that it is important to have one place or doctor, responsible for their primary care, and for coordinating all of their care.

 

There was substantial  support for the adoption of health information technology, like computerized medical records and sharing information electronically with other doctors, as a means of improving patient care. 

 

MED3OOO provides clients with the tools and services that continuously help improve the performance of medical practices. This is achieved through a combination of our knowledge of healthcare management and information technology, and the strategic use of data for effective solutions to the challenges facing healthcare professionals.

  

Tools

The Commonwealth Fund               

The Commonwealth Fund is a private foundation that aims to promote a high performing healthcare system that achieves better access, improved quality, and greater efficiency. The Fund carries out this mandate by supporting independent research on healthcare issues and making grants to improve healthcare practice and policy.

 

Health Commentary with Dr. Mike Magee 

Where People Talk about Healthcare.  Is America’s Health Care System Failing? If So, Why?  “Health Commentary” offers weekly views by healthcare advocate and leader Mike Magee, MD – but it also brings together diverse voices in healthcare for their opinions and ideas. Commentary from all citizens is important if we are to achieve true health system reform in the United States.

 

Medpage Today            

Medical News: Campaign ‘08                   
MedPage Today is the only medical news service for physicians that links consumer medical news and the professional medical analysis needed by clinicians. Through our daily coverage of breaking medical stories and topics widely reported in the consumer media, we provide clinicians with the real-time information they need to address their patients' questions and to find out how new developments might impact their clinical practice.

 

Patient Recall   

Using the M3/IQ™ technology and our M3/Connect technology, we can work with you to identify those patients in your practice who should be recalled for needed services. If you would like to discuss either these reports or an automated patient recall process using M3/Connect technology, please contact Geoff Coleman at Geoff_Coleman@MED3000.com.

 

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